UX RESEARCH FOR AI PRODUCTS

Uncovering
untold stories.

So the next thing we design
starts with what matters to people.

UX researcher at Quillbot · 4 years of experience.

FOLLOW THE HUMAN THREAD
SERVICE DESIGN + UX RESEARCHSELECTED WORK / 2026

MY LENS / UX + DESIGN RESEARCH

People. Products.
Possibilities.

I do UX and design research to understand how people think, what they need and where an experience gets in their way.

The thread through it all? Human empathy.

Human questions → Better experiences

01 / MY DESIGN BACKGROUND

Learning to look.
Learning to design.

A Masters in Interaction Design shaped how I turn observations into questions, concepts and experiences worth testing.

Environmental studies came first. They taught me to notice relationships between people and systems—a perspective I now bring to design research.

PEOPLE ↔ PLACEZOOM IN. ZOOM OUT.

People: begin with lived experience.

EXPLORE THE CONNECTIONS ↑

Masters in Interaction Design ↗ Learning by making

02 / UNDERSTANDING THE EXPERIENCE

What people say.
What people do.

Interviews, usability testing and behavioural evidence help me understand the gap between what a product intends and what people experience.

Listen closely. Observe the friction. Ask a better question.

Observe → Understand → Question

03 / TURNING RESEARCH INTO DIRECTION

From insight
to what’s next.

I connect findings into patterns, frame opportunities and help teams decide what to explore, improve or test next.

AI-assisted workflows help me organise research material, explore patterns and support synthesis. I check the output against participant evidence and human context.

Research becomes useful when it changes a design decision.

Connect the evidence ↗ Shape the next step

04 / MY PRACTICE TODAY

Making insight
useful.

Today, I’m a UX researcher at Quillbot, researching how people use, understand and trust AI products. I bring 4 years of experience across product and design research.

Still following human empathy.

Different products.
Different contexts.

Cars24MOBILITY
JioCONNECTION
SUZUKIMOVEMENT
QuillbotAI PRODUCTS · CURRENTLY
MOBILITY / CONNECTION / EXPERIENCES / AI
The same human curiosity.

The story continues ↓ Through the work

THE STORY, IN PRACTICE

Two ways in.
The same human thread.

Understanding people. Connecting systems. Making room for better experiences.

Explore a category to discover the work.

01

PEOPLE × BEHAVIOUR × AI PRODUCTS

Product research

ExploreClose section

Understanding what people need, how they build trust, and what makes a digital product worth using.

02

CURIOSITY × CARE × EXPLORATION

Passion projects

ExploreClose section

Self-initiated explorations and academic work, shaped by curiosity and care.

A LITTLE ABOUT THE PERSON03 / ALWAYS CURIOUS

People first.
Possibilities next.

Ananya taking a selfie with women and children
THE BEST PART OF RESEARCH? THE PEOPLE.

Hi, I’m Ananya. I bring a researcher’s curiosity and a designer’s imagination to the experiences people use every day.

With a Masters in Interaction Design and 4 years of experience, I work across UX and design research. I’m currently a UX researcher at Quillbot, bringing people’s needs, behaviours and contexts into decisions about AI products.

I’m interested in the small observations that change the bigger picture: a hesitation, a workaround, a story that hasn’t been heard.

THE WAY I WORK

Listen closely.
Connect the dots.
Make it matter.

WHEN I’M NOT ASKING “WHY?”

Plants. Art. Travel. Vintage finds. And a little ABBA.

MY TOOLS STACK

The tools behind
the human work.

From finding the right people to making the evidence useful.

AmplitudeBehavioural evidence

Product analytics, charts and checking interview findings against usage.

DovetailShared research memory

Thematic synthesis, repositories and team onboarding.

NotionOrganise the work

Research documentation, planning and team knowledge.

FigmaMake ideas tangible

Concepts, prototypes and conversations with design teams.

Customer.ioReach participants

Targeted outreach campaigns to support recruitment.

HOW I CONNECT THE WORK

Marketing outreach

Shape recruitment messages and coordinate campaigns that reach the right participants.

GTM alignment

Connect customer understanding with product-market fit, positioning and go-to-market decisions.